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Our Newsletter


Shipping & Returns

 Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). if however the returns are deemed no fault of our own a handling charge may be applied to cover carraige and restocking this is usually 25% of the total order, this however may be more if the carraige is arranged by us.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

A cancellation of an order will result in a 3% handling charge.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. If the item is in stock your goods will be sent next day delivery , if we have to order your goods we will advise the delivery time .

Although most stock items are usually despatched on the next working day we will ask you to allow 7 working days for delivery and upto 14 days in the unlikely event that the goods are out of stock  .

you must notify us within 14 days from goods being despatched if theres a problem or no goods have been received .

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If you live in an extended area you may occur and additional handling charge

thank you